Between 2013 and 2018, around 25.000 people in The Netherlands started a job in which they received support from a job coach from UWV (the Dutch employee insurance agency). The goal of job coaching is to enable people with an occupational disability to build more stable working lives. The intention is that the employee, if possible, will be able to work (more) independently.
Until now, little is known about the performance of these people on the labour market and about the effectiveness of job coaching. Hence, UWV and the Dutch Ministry of Social Affairs and Employment have asked research organization SEOR to investigate this. This study is part of a joint research program of UWV and the Ministry of Social Affairs and Employment, focusing on the effectiveness of the provision of services to people with an occupational disability.
The research shows that more than half of the people who received guidance from a job coach still work (or work again) after three years. A small majority of them no longer need a job coach. If people manage to stay in work, their real wage increases over time, but the number of hours worked does not. The proportion of permanent contracts is also increasing, but most people continue to rely on a temporary contract.